Privacy Policy

Introduction

Welcome to Varelux (“we,” “our,” or “us”).
We are committed to safeguarding your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, share, and protect your data when you visit or make a purchase on Varelux.com.


Information We Collect

When you use our website, we may collect the following types of information:

1. Personal Information (provided voluntarily):

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via trusted third-party payment gateways)

2. Non-Personal Information (collected automatically):

  • IP address

  • Browser and device type

  • Operating system

  • Pages visited and time spent on the site

  • Referral URLs (how you arrived at our site)


How We Use Your Information

We only use your information for purposes directly related to your shopping experience, including:

  • Order Fulfillment: To process, confirm, ship your orders, and manage returns or cancellations.

  • Customer Support: To respond to inquiries and resolve issues you report.

  • Personalization: To show relevant products and improve your shopping experience.

  • Marketing Communications (Optional): To send promotional emails or newsletters if you have opted in. You may unsubscribe at any time.

  • Website Improvements: To analyze traffic and optimize website functionality.

  • Security: To detect and prevent fraud, unauthorized access, or illegal activity.


Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

  • Service Providers: We may share limited data with trusted third parties (e.g., shipping companies, payment processors) who perform services on our behalf under strict confidentiality agreements.

  • Legal Requirements: We may disclose your information if required to comply with applicable laws, regulations, or legal processes.


Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and personalize content. You can choose to disable cookies via your browser settings, though some features of the website may not function properly as a result.


Your Rights

You have the right to:

  • Access and update your personal information.

  • Request deletion of your personal data (subject to legal obligations).

  • Opt-out of marketing communications at any time.

  • Request a copy of the personal data we hold about you.

To exercise these rights, please contact us at [email protected].


Data Security

We take data protection seriously. Your personal information is stored securely, and all transactions involving sensitive information are encrypted. Our website is regularly monitored to prevent unauthorized access and cyber threats.


Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out to us:

📍 Address: Address: 8310 Hazen St, Houston, TX, 77036
📞 Phone:
📩 Email: [email protected]
🕐 Support Hours: Support Time: Monday - Friday From 8:00 AM - 17:00 PM (UTC - 07:00)